Sunday, August 25, 2019
Case study Assignment Example | Topics and Well Written Essays - 1000 words - 11
Case study - Assignment Example Evaluating, giving feedbacks, making follow up and coaching the juniors like the case with Griffins and York has always been a challenge to leaders. (Duke Corporate Education, 2005). Very few leaders have been trained on ways of formulating and delivering feedback that is constructive and effective; feedbacks that would encourage the concerned parties to change both their personal and professional lives. Research has proved that there are four essential skills required in giving a feedback; self-management, observational, analytical and interpersonal skills. As the vice president, Mary Griffinââ¬â¢s feedback to His subordinate Simon York is very important. Feedback is a very important responsibility to all leaders, supervisors and managers in performance development. A supervisor must carry out descriptive feedback based on behavior on his subordinates for it to be considered effective. It should not be judgmental nor based on oneââ¬â¢s personality. Upon issuing the feedback report, the leader should consider coaching the subordinate towards what is expected of him or her. Performance coaching should be a continued process that helps the employees in evaluating their job behavior and their performance with an aim of improving their effectiveness (OToole, 2012). Coaching sessions must be regular; whether they are informal or formal. We will discuss the impacts of healthy interpersonal skills in an organization in relation to the feedback and coaching given by Mary to Simon (Hawkins, 2011). It is of paramount importance for any person in any organization to have good interpersonal skills irrespective of his position in the organization. Interpersonal skills enhance teamwork, bonding and good communication skills. In order for one to appreciate the need of having good interpersonal skills, he must know its importance. The paper focuses on four main significances of
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